Privacy

Privacy policy — River House 4215

River House 4215 is operated by GMMC Pty Ltd (ABN 11 622 365 388) of 2 Barney Street, Southport QLD 4215, Australia (“we”, “us”).

This policy explains how we collect, use, store, and share personal information, including mobile numbers used for SMS.

What we collect

We may collect your name, email address, mobile phone number, booking details, and messages you send us when you book a table, enquire about events, subscribe to updates, visit our website, or contact us.

How we use your information

We use your information to take and manage bookings, reply to enquiries, provide venue and event information, send SMS and email updates you have agreed to receive, improve our services, and meet legal obligations.

SMS and marketing

If you provide a mobile number when booking and remain subscribed, we may send SMS about bookings, offers, and venue updates. Frequency is between 1 and 3 promotional SMS per week, plus occasional booking or service updates when needed. Reply STOP to opt out. Reply HELP for help. Message and data rates may apply. More detail: riverhouse4215.com.au/sms

No sale or sharing of SMS opt-in data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share mobile numbers or SMS opt-in information with third parties or affiliates for their own marketing. We do not transfer SMS consent data to unrelated companies. Mobile numbers collected for River House SMS are used only by River House 4215 / GMMC Pty Ltd to send the messages described above and to operate our booking and guest communications.

Service providers who help us run our systems (for example phone, booking, email, or hosting providers) may process data only on our instructions and only to provide those services to us. They are not permitted to use your SMS opt-in data for their own marketing.

How we store and protect information

We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures to protect it.

Your choices

You can unsubscribe from SMS by replying STOP. You can ask to access, correct, or delete personal information we hold about you, or make a privacy complaint, by contacting us.

Contact

Email: event@riverhouse4215.com.au or markets@riverhouse4215.com.au
Phone: 07 5613 1931
Address: 2 Barney Street, Southport QLD 4215

Updates

We may update this policy from time to time. The current version will be published on this page.